We believe that Quality is “meeting the customer needs” which is integral to our business principles.
Our quality policy is extremely stringent on ensuring that our customers receive the utmost satisfaction when using all of our products. Thus we focus on parameters such as:
- Establishing a Quality Management System conforming to International Standards.
- Institutionalizing a culture of “Getting it Right, First Time
- Meeting Customer expectations in terms of Product Quality and Service
- Innovation by continuous upgrading and improvement of our processes and products to understand the changing customer needs, preferences and satisfy rising customer demands.
- Commitment to continual improvement in quality in all of our business processes, which are tracked through measurable indicators
- Creating a harmonious, safe and healthy environment for our employees by complying with all National Legal and Regulatory requirements and leading good corporate governance.